Terms of service

Welcome to Design By Chaz. By using our website and placing an order, you agree to the following terms and conditions:

1. General

• Design By Chaz is operated by Chaz Group Pty Ltd.

• We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this site.

2. Products

• All products are produced in limited runs.

• Colours, finishes, and packaging may vary slightly from images shown on our website or social media.

3. Orders & Payments

• By placing an order, you confirm that all information provided is accurate and complete.

• Payment must be received in full before an order is confirmed.

• We reserve the right to cancel or refuse any order at our discretion.

4. Shipping

• Orders are shipped to the address provided at checkout. We are not responsible for incorrect or incomplete addresses.

• Delivery times are estimates only and may vary due to courier delays or customs processing.

5. Customs & Duties

• International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer.

6. Returns & Refunds

• All sales are final.

• We do not accept returns or exchanges unless the product arrives damaged or incorrect.

• Any issues must be reported within 7 days of delivery with photos and order details.

7. Intellectual Property

• All content, designs, and products are the intellectual property of Design By Chaz.

• You may not copy, reproduce, or use our materials without permission.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of Australia.