Shipping policy

Dispatch

Orders ship in 1 to 2 days and are tracked. Drop orders are packed in the order they were placed. You get a confirmation email when you order and a tracking email when your parcel is on its way.

Delivery times

Delivery time depends on your address and the courier. Your tracking email shows the estimate. Couriers and customs can add time.

Shipping costs

Shipping is worked out at checkout from your address. Prices are in pounds sterling and are converted at checkout for other currencies.

Tees always ship free.

United Kingdom. Free on orders over £100. Under that, from £3.99.
Europe. Free on orders over £150. Under that, from £9.99.
Australia. Free on orders over £150. Under that, from £9.99.
Rest of world. Free on orders over £150. Under that, from £14.99.

An order can arrive in more than one parcel. Checkout always shows one shipping total.

Customs and import charges

Outside the UK, your country may charge import duty or tax before delivery. Those charges are set by your government and paid by you. They are not included in our prices.

Tracking

Every order includes tracking where available. The link is in your shipping email.

Lost, delayed or damaged

Check your tracking first. If it has not moved for 5 working days, or the parcel arrives damaged, email support@designbychaz.com within 7 days with your order number and photos, and we will sort a replacement or refund.

Design by Chaz is operated by Chaz Group Pty Ltd, ACN 686 777 864.